USING THE ONLINE INTERFACE:  Setting Up Profiles PRINT
 

Profiles help you manage your calls by directing where the call goes and what your caller hears. You can create as many profiles as you like, with popular profiles being "Follow Me", "In a Meeting", etc.

When you design a "Follow Me" Profile, Bird Talk will then direct your calls to that phone, screening each call as it comes in. In the case of where you don’t want to be reached, it will simply go to voicemail. Your most important profiles will be your "Follow Me" profiles, which we will set up.

Before you set up a profile you will need to set up a location.

To create a profile:

1. Log on to www.birdviewtalk.com.

2. Click on the "Add Profile" button under the "Profiles" section.

3. Now you will need to name your profile, the name of your profile will depend on the combination of customized call routing, greeting and notification services selected. Your three choices for call routing types are:

Follow Me – This profile will enable you to screen phone calls and be reached up to four different locations. This works well when you are in and out of the office and it might be difficult for your clients to get in contact with you.

Greeting Only – This profile will send your callers directly to voice mail, this is a good profile to use when you are in a meeting and do not want to be disturbed.

Forward – This profile will forward calls directly to the phone number you designate. This is a good profile to use when you are at at specific location and are available to take phone calls.

The most common profile people set up is the follow me profile. The following instructions will teach you how to set up a typical profile. Type in "Follow me" in the "Profile Name" field and select "Follow Me" as the call routing type.

4. In the Find Me section, select up to four locations. When you set up the "Follow Me" profile, it is a good idea to make all four locations your "Cell Phone". That way if you are temporarily out of range, you will still get the call.

5. Now that you have selected your "Find Me" locations scroll to the bottom of the page and click the "Apply Changes" Button.

Congratulations, you have just created your first profile!